• inventarisation audits related
    to ISO 9001, ISO 14001,
    HACCP, OHSAS 18001, ISO 27001
    PN-EN 15038
  • assistance in implementation of quality management systems 
    ISO 9001,environmental management systems ISO14001,
    occupational health and safety systems OHSAS 18001 and food safety systems HACCP
  • execution of pre-audit assessments for ISO 9001, ISO 14001, ISO 27001, HACCP, OHSAS 18001
  • advise related to improvement of the company's efficiency
  • assisting western companies who are starting up their activities on the Polish territory in developing and improving of their performance
  • assisting these companies in obtaining subventions from western governments and supra-national organizations related to their activities within the Polish territory.


  • analysis for the need of human resources;
  • looking for potential employees in the market;
  • execution of qualification interviews;
  • co-ordination of tests.

  • NIJMAN/ ZEETANK Poland, Sandomierz
  • HYVA Poland, Kraków
  • BURG Poland, Piekary Śląskie/ Swarzędz
  • WESTDIJK Poland, Rybnik
  • ARCH Chemicals Inc., UK
  • CASH & CANDY, Poland
  • PTTS, Poland, Słubice
  • DAF Trucks Polska, Wolica
  • ESA Trucks Poznań
  • Warsaw Truck Center, Wrocław
  • Technocast, Kedzierzyn Koźle
  • Vadain International, Grudziądz
  • TB, Warszawa
  • Eurologistics, Poland

    • Quality Management Systems ISO 9001:2008

    • Environmental Management Systems ISO 14001:2004

    • Food Safety Management according the HACCP

    • Occupational Health and Safety Assurance Systems OHSAS 18001

    • Integrated Management Systems ISO 9001/ 14001/ OHSAS 18001/HACCP/ AQAP

    • Information Security Standard ISO 27001


    “As one of the performance of the quality management system, the organization shall monitor information relating to customer perception as to whether the organization has met customer requirements.” ISO 9001:2008 -  8.2.1 "

    One of the methods for obtaining this information is Customer Satisfaction Research.

            CORBO Polska conducts such researches for our customers.
            The questionnaires are worked out for purposes to get information of:

    • what are customer expectations related to product/ service?
    • which of these expectations are the most important?
    • for what extent our product meets the expectations?
    • which elements of organizations performance should be developed?


    • TOTAL, Warszawa
    • ECOLAB, Kraków
    • BROWAR BELGIA, Kielce
    • PKS TRUCK, Szczecin
    • AMTRA Ltd. Polska
    • SAINT - GOBAIN SEKURIT, Dąbrowa Górnicza

     efficiency in the after sales

    I Background

    • Customers are getting more demanding due to a/o  automotive market development
    • Vehicles are getting more complex
    • Service intervals are increasing due to improved technology
    • Block exemption implies increasing competition
    • Legislation (especially related to environment) is getting more demanding
    • As an effect profits are under pressure because of increasing overhead costs and decreasing margins.

              Against this background automotive dealers start asking themselves the following questions:

    • How can I improve my mechanics’ productive hours ?
    • I am not using my workshop resources fully. What should I do about that?


    CORBO has a long lasting experience in the truck and personal car business. Experiences in organization advise, process analysis and quality management system implementation are the basis for this experience.
    For dealers who start asking themselves these questions CORBO can offer some solutions.

    1.  Organisation advise related to : structure of the organisation, way of managing employees, description of responsibilities and authorisations in the organisation, occupancy rate, employees review system, internal communication and company culture
    2. A comprehensive workshop about workshop efficiency ( 1 day) for After Sales Managers and Dealer Management

    III Expected benefits for the Client

    • increased awareness of After Sales Staff about steering on figures;
    • concrete measurements to lower ‘quality costs’ in workshop and warehouse;
    • increased productive mechanics hours
    • increased number of mechanics hours sold
    • increased warehouse service level





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